You can request the deletion of your Glowly Couple account and the associated personal data at any time.
How to request account deletion
To request the deletion of your account, please contact us at: contact@glowly-app.com
Please include in your message the email address linked to your Glowly Couple account.
What data is deleted
When your account is deleted, we delete or anonymize:
- your account profile;
- your answers;
- your couple’s data;
- your game history;
- your notification preferences;
- your personal data related to the app.
What data may be kept temporarily
Some technical, legal or accounting data, or data related to purchases and security, may be kept for a limited time when required by law, or for fraud prevention, accounting or obligations related to distribution platforms.
Processing time
We aim to process deletion requests within 30 days.